The short answer. Dial *170#, choose My Wallet, then Statements, then Statement request. Enter your MoMo PIN, your email address and the dates you want. MTN emails you the statement as a PDF, usually within a few minutes.
Using *170# (works on any phone)
- Dial *170#. Use the MTN number your MoMo wallet is on.
- Open My Wallet. Choose the My Wallet option from the menu.
- Choose Statements. Then pick Statement request. Skip the mini statement, it only shows a few transactions.
- Enter your MoMo PIN. This confirms it is really you asking.
- Enter your email address. Type it carefully and confirm it. This is where MTN sends the PDF.
- Pick your dates. Enter a start date and an end date (day, month, year). A full month, like 1 to 31 October, works best.
- Check your email. The statement arrives as a PDF attachment, usually within a few minutes.
MTN changes its menu numbers from time to time, so look for the words My Wallet and Statements rather than a fixed number.
Using the MoMo or MyMTN app
- Open the app and sign in with your MoMo number.
- Find Statements or Transaction history.
- Choose the period you want, ideally a full month.
- Download the PDF, or have it sent to your email.
Tips so your numbers come out right
- Ask for a full calendar month. 1 to 31 October gives you a clean “October” total to compare against next month.
- Use the PDF exactly as MTN sends it. Screenshots and mini statements leave out the detail needed to sort your spending.
- One statement per number. If you have two MoMo numbers, request a statement for each.
- Email didn’t come? Check spam and promotions, check the address you typed, then request again.
Then let Tracey read it
Send the PDF to Tracey on WhatsApp, or upload it in the Tracey web app. Tracey reads every transaction, sorts each one into a category such as transport, food, family or betting, and shows where your money went in ten simple cards. From there you can set a budget for each category.
Your statement lists your payments and the names of people you send money to, so only share it with services you trust. Tracey only reads the statement you send and never sells your data. Read our privacy policy.
Common questions
How long does an MTN MoMo statement take to arrive?
Usually a few minutes. MTN sends it by email as a PDF. If it has not arrived after about 30 minutes, check your spam or promotions folder, then request it again.
Can I get my MoMo statement without the app?
Yes. Dial *170# on any phone, open My Wallet, then Statements, and request a statement to your email. No smartphone app is needed.
How far back can I request?
You can request several months at a time by choosing your dates. For records older than that, contact MTN customer care or visit an MTN service centre.
Is a mini statement enough?
No. A mini statement shows only your last few transactions. To see where a whole month went, request the full statement as a PDF.
What do I do with the PDF?
Send it to Tracey on WhatsApp or upload it in the Tracey web app. Tracey reads every transaction, sorts it into categories and shows where your money went.